Sunday, December 12, 2010

"Cookies Are Better When Served With Milk"

What other way would you want your cookies? Some people like cookies alone while others prefer dunking them in a refreshing beverage. Still, people also like the variety they come in such as chocolate chip, oatmeal raisin or sugar. However, there is a bigger problem that faces the cookie choice debacle.  The media has suggested that internet marketers and websites are stealing cookies from people. Short of calling this “the great cookie debacle,” the real crime is that we aren’t talking about the delicious treats which we are all familiar with. The cookies that we should be concerned about are the cookies that internet sites steal from our browsers in order to track our movements and preferences. 

Recently, the Federal Trade Commission (FTC) issued its recommendations on protecting consumer privacy when online. They proposed a “do not track” option that would allow users to opt out of being tracked while surfing the web. According to a Fox News article, the tool would most likely take the form of a browser setting that would apply across the board as consumers jump from site to site. It would clearly inform sites when tracking and targeted advertising are off limits for a particular browser. The concept is closely based on the already implemented “do not call” registry, which prohibits telemarketers from soliciting their services. 

For the consumer this could be both a blessing and a curse. The good news is that companies won’t be legally allowed to track you online. This would cut down on advertisements and spam that each of us gets when visiting sites. Websites wouldn’t know any information about us so essentially our privacy would be better protected. The bad news is that customized advertisements would be a thing of the past. By opting out of cookie tracking, personal ads that were specialized to your searches would no longer be there, giving way to more generalized advertisements. The biggest hit would come to internet websites that use cookie tracking. A lot of effort goes into understanding consumer trends and needs. If opting out of cookies becomes an option, then a lot of website will have to revert to generic internet marketing which is costly.  

This fantasy has already become a reality for some. Microsoft has recently added a feature to its newest versions of Internet Explorer. A user can now control whether they want to opt out of cookie tracking by clicking a button. Supporters are praising Microsoft’s commitment to its internet user’s privacy however, advertisers are firing back saying that users are not only opting out of cookie tracking but also advertising in general. 

So whether you like sharing cookies with friends or sharing cookies with websites, it seems that real soon you will have to make a choice. Some might choose to keep cookie tracking on so they can benefit from the customization that we are so used to right now, while others will choose to surf the internet without being tracked. My choice is easy…I think cookies are better when served with milk.  

Article Source: http://www.foxnews.com/scitech/2010/12/01/ftc-proposes-track-list-web-marketing & http://www.npr.org/blogs/alltechconsidered/2010/12/09/131914019/microsoft-ads-do-not-track-option-to-internet-explorer-9

5 comments:

  1. Hello Kevin,

    I think the user privacy it is highly important no matter what whether it is through the internet or any other medium. We do not allow companies to enter to our homes and search in our kitchens. In the same way I don’t want any company to enter my computer and search for my preferences information.

    In understand your point when you said that not having “cookies” could increase advertising costs, but I believe that personal privacy is more important than any company cost. I’m not a marketing specialist but for sure they might be other ways to track consumers’ preferences: focus groups, interviews with experts, product test, surveys, etc.

    I think that the government should continue working in create more and more laws to protect us as a consumers. Internet is an indispensable tool and we need to feel safe to use it.

    Best regards

    MCB

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  2. It concerns me how often websites add cookies to a users computer in order to track them. Because of this, I clear the cookies from my computer every few months. Privacy is a huge issue with many users, and I'm glad that Microsoft and the FTC are beginning to do something about these concerns. In my blog, I go into more detail, but it would be great if the consumer can choose what websites they want to track them and which one to opt out of.

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  3. Kevin,

    Cookies are seriously served better with milk!

    As for a few of the cons in opting out of having advertisers spy on you... I don't really see it as a bad thing. I can really only think of one website that I am ok with them tracking my purchases and interests. That would be Amazon. It's really nice to log into my amazon account and see suggestions for things I like in the home. I really do not have a problem with that.

    My concern is when I log into Facebook, Nascar.com, newspapers and start seeing advertisements for things I normally purchase, etc. This is not cool in my book. The last thing I want to see when surfing the web and things like that is ads trying to sell me things I do not want. Yeah, I do love NASCAR but when I'm on Facebook or a newspaper I really don't care to see that.

    When I lived in Honduras everywhere you went there would be advertisement for everything in the streets and they seriously got boring, ruined the view and environment. Another example is Guatemala, when you drive in Guatemala City you can go one block without an excessive amount of ads in your face. Now I am forced to have that same experience while "driving" around the web? Heck no! I want those ads out of my face. The only thing they is annoy me.

    Also, the online advertising and spying community is getting offended by the opting out button and new laws? Seriously? When did illegally spying on you and your personal life within the confines of your own home become a Kosher part of life? I mean, the nerve of those people! Can't wait for a cookie and spy free web browser.

    Salo

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  4. I agree with you that cookies are best served with milk. Also Microsoft's addition of the feature of controlling cookie tracking or not is a good idea. People should be able to choose if they want to be tracked or not, in life there is always choices and Microsoft has given people a choice with the feature. Also if you would like to venture to My Blog.

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  5. While it is great that the "big names" like Microsoft and Google are working with the FTC to iron out the issues we are seeing today with online privacy, they are not the people who will be affected. Small scale advertising companies and publishers who rely heavily on the revenue generated from targeted advertisements will be the ones who are affected. People may soon have the option to "opt out" of being tracked from sites all together but it might come at a bigger cost than they think. If the "do not track" mechanism becomes a popular trend, people soon might have to decide on whether they want to surf the web for free by allowing their online browsing to be tracked, or if they prefer to opt out and therefore must pay to see web content. Hey, at least the choice will be ours right? Take a look at my blog for more information.

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